We have discovered that Outlook behaves differently depending on the view type. Try to change the view to Folders ( Fig. 1.) and try dragging and dropping your items again.
After that, you should be able to use the drag & drop feature again. Make sure that the Outlook window is active, and press the ESC key several times.
The drag & drop feature works only when you copy/move items between the folders of the same type. Ensure that you are using drag and drop to copy/move items of the same type.We have discovered a few solutions that may restore the drag & drop functionality in Outlook:
Solution:Īs far as we know, this is a software bug that occurs in all versions of Outlook, and it is not related to CodeTwo or any other third-party software. You are not able to copy or move any Outlook items by dragging and dropping.
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